SHIPPING AND DELIVERY POLICY

Effective: 8 November 2025

9.1 Overview

This policy outlines delivery terms for physical products from tastyeventhub.com.

9.2 Processing

Standard orders: 1-3 days. Custom orders: 3-7 days. Bulk orders: 5-10 days.

9.3 Methods

Standard Nigeria: 5-10 days. Express Nigeria: 2-4 days. International Standard: 10-21 days. International Express: 5-10 days.

9.4 Locations

Domestic: All Nigerian states. International: Most countries worldwide.

9.5 Costs

Calculated by weight, destination, and method. Displayed at checkout.

9.6 Tracking

Confirmation email with tracking number and estimated delivery sent once shipped.

9.7 International

Customs duties and taxes are recipient responsibility. Not responsible for customs delays.

9.8 Issues

Lost or damaged: Contact Hr@Health5star.com immediately with order number and photos. File claims within 7 days of delivery for damage.

9.9 Contact

Email: Hr@Health5star.com | Address: 15 Olusegun Agbaje Street, Odili Road, Port Harcourt, Nigeria